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CallPotential Secures 2020 “Best Call Center Services” for Contact Center Software Third Year Running

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The CP team recently participated in the Virtual Self Storage Show’s Beat the REITs virtual conference. Together, experts in the industry held sessions outlining the most important steps to outperform the REITS. Covering topics ranging from lead acquisition, to latest… Read more »

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As we’re encouraged by plans for re-opening the economy, we’re reminded of how quickly our processes and procedures have undergone extreme change. In the coming months, we could see a wave of tightening and loosening of social distancing and business… Read more »

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Faced with a challenge to support operations during the COVID-19 Pandemic, Jeff Ley, Marketing and Development Analyst with Guardian Storage, quickly made the decision to support both his customers and his employees by deploying a work from home solution, found in… Read more »

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Additional Resources:  “Office Closure” Sign CDC Recommendations SSA Disaster Readiness Resources: Price Increase Restrictions Disaster Readiness Articles Emergency Preparedness Manual 

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Past due rent can quickly become a self storage operator’s achilles heel. Consider that the average facility manager with 75 overdue tenants: Makes 50 phone calls Leaves 31 voicemails Finds 5 disconnected numbers Speaks to 14 people live Receives 4… Read more »

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Performance Review

November 29, 2014 | Categories: Feed, Self Storage Tips

5 Tips for a Great Employee Evaluation In the self storage industry, having good employees is extremely important. Each tenant will come in contact with an employee, no matter what, whether they are calling, coming in to rent or paying their bill…. Read more »

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