Last updated 12/6/2019
When you use and interact with our websites or services, communicate with or otherwise contact us or visit our offices or attend our events, we may collect, use, share and process information relating to you (“Personal Data”). CallPotential (also “We,” “Us,” or “Our”) is committed to maintaining the confidentiality, integrity and security of such information and to respecting the privacy of our clients and associated persons, and other individuals whose personal information we may collect and process.
We do not directly collect any Personal Data from consumers, but we provide database software to customers who may collect Personal Data and store it on CallPotential servers for the purposes of lead management and follow-up efforts. The Personal Data may include name, telephone number, email address, and other information. CallPotential does not use Personal Data stored on its servers for its own purposes.
Sharing of Personal Data
We do not sell any Personal Data to any third parties, nor do we share Personal Data with companies that are not our customers. We may disclose your Personal Data to fulfill your requests, to protect or exercise our rights and interests and those of our business partners, or as part of a corporate transaction with a successor or affiliate or in connection with any acquisition, merger, or sale of equity or assets, or pursuant to your express consent. Under limited circumstances, your Personal Data may be disclosed to third parties as permitted by, or to comply with, applicable laws and regulations or as required by law enforcement officials; for instance, when responding to a subpoena, court order or similar legal process, to protect against fraud and unauthorized transactions, and to otherwise cooperate with law enforcement or regulatory authorities.
Personal Data in our possession is managed by our customers. To access your Personal Data and correct, amend, or delete any of the Personal Data you have provided to one of our customers, please contact the customer with whom you have a relationship or make a request here https://forms.gle/t893d7kxjvxNKDg18 , which we will pass along to our customer.
It is possible that you may be denied access to your Personal Data. For instance, access can be denied when: giving one person access would compromise another’s privacy rights; disclosure is likely to interfere with the safeguarding of national security, defense, or public security; and disclosure could interfere with law enforcement or legal actions. These are only examples, and access may be denied in other situations in compliance with applicable laws.
Retention of Data
We will keep your Personal Data only for as long as reasonably necessary to fulfill the purposes for which Personal Data was collected and to comply with our contractual obligations to customers. When we no longer need to preserve Personal Data, we will destroy, delete or erase that Personal Data or convert it into an anonymous form.
Security of Data
CallPotential will take reasonable steps to protect Personal Data in our possession from loss, misuse, unauthorized access, disclosure, alteration, and destruction. For example, we use security measures including safeguarding and monitoring our network and controlling access to our files, equipment, and buildings.
We do not knowingly process or store Personal Data from children under the age of sixteen (16), nor are our services designed for storing the data of children. If you believe that we are storing or processing Personal Data, please contact us using the contact information at the end of this Policy. In the event we become aware that we have possession of Personal Data from a child under the age of sixteen (16), we will dispose of that Personal Data immediately.
Data Subject Rights
Because CallPotential does not collect consumer data, it does not fall within the scope of the California Consumer Protection Act. However, if you have concerns about accessing or deleting your data, feel free to contact the customer to whom you provided Personal Data or make a request here https://forms.gle/t893d7kxjvxNKDg18 , which we will pass along to our customer.
Unless otherwise stated, CallPotential is a data processor for Personal Data processed subject to this Policy. If you have any questions about this Policy or if you believe that your Personal Data has been processed or disclosed in violation of this Policy, please contact us by sending an email to firstname.lastname@example.org , or a letter to:
ATTN: Privacy Request
55 S Main St
Naperville, IL 60540