CallPotential and storEDGE Announce API Partnership that Unlocks Powerful Technology and Call Center Software Integration
FOR IMMEDIATE RELEASE: Chicago, IL August 29th, 2018 CallPotential, an omni-channel communication platform and best-in-class CRM, announced their newest integration with storEDGE, a technology company that powers facility management software and marketing websites, among other cloud-based tools.
storEDGE customers can now leverage the new CallPotential integration to achieve end-to-end performance connecting holistic management of marketing, sales, collections, performance and DIY Contact Center.
When asked about the integration, Trojan Storage’s Brett Henry said, “We have a rock-solid foundation with the combination of storEDGE and CallPotential. With this integration, we take a large next step into deeper customer and lead analysis and targeting. CallPotential has driven great success for our business and we’ve been excitedly anticipating the integration with storEDGE.”
The API partnership will open up new functionality that allows storEDGE customers to utilize CallPotential’s award-winning Lead, Collection, and Marketing Management tools along with its DIY Contact Center. “With the combined CallPotential and storEDGE platform, we have easy insight into all of our leads, including where they come from and how quickly and effectively our store teams are following up,” added Henry. “We are also excited to start using CallPotential’s Collection Manager again to help with automating and controlling our collection efforts.”
CallPotential (Booth #543) and storEDGE (Booth #638) will be in Las Vegas this September for the Self Storage Association’s conference and expo.
CallPotential’s award winning CRM and communication platform integrates seamlessly with self storage operators property management software allowing systemization and automation of lead management and collection management processes using omni-channel communication tools like text messaging, email, live and recorded calls, and live chat. CallPotential also empowers owners to run their own internal contact centers without investing in expensive hardware or hiring additional labor. These products combine powerful insight, transparency and control into operations. To learn more about CallPotential visit www.callpotential.com or call Holly Fiorello, Director of Marketing, at 877-552-2557.
storEDGE® is the fastest growing technology company in self storage. By providing data-rich, user-friendly software, modern websites, online rental tools, cloud access control, and additional integrated services, your business can have the end-to-end competitive edge you need to boost rentals and maximize profits from lead to move-out. Created specifically for the self storage industry, storEDGE is dedicated to helping your brand succeed with free customer support, regular updates, and industry-leading technology innovation.