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CallPotential Secures 2020 “Best Call Center Services” for Contact Center Software Third Year Running
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FOR IMMEDIATE RELEASE: Naperville, IL July 1, 2020 – CallPotential, an omni-channel communication platform and best-in-class CRM (customer relationship management) is honored to announce its 2020 ISS Best of Business award for their Contact Center software. For the third year… Read more »
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On the Up and Up: Continued Progress from June 1-5 Call, Lead, Rental and Payment Trends As another month comes to a close, we took a deep dive into our benchmark data on call, lead, and collection performance for the… Read more »
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We pulled performance metrics from thousands of self-storage facilities around call volume, leads, rentals, and payments compared to the same time period last year, June 1-5th. We looked at month-over-month and year-over-year trends to measure the impact of our current… Read more »
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The CP team recently participated in the Virtual Self Storage Show’s Beat the REITs virtual conference. Together, experts in the industry held sessions outlining the most important steps to outperform the REITS. Covering topics ranging from lead acquisition, to latest… Read more »
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A Positive Outlook from May 1-5 Call, Lead, Rental and Collection Trends As another month comes to a close, we took a deep dive into COVID-19’s impact on call, lead, and collection performance for the first week of May. We… Read more »
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As we’re encouraged by plans for re-opening the economy, we’re reminded of how quickly our processes and procedures have undergone extreme change. In the coming months, we could see a wave of tightening and loosening of social distancing and business… Read more »
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We pulled performance metrics from thousands of self-storage facilities around call volume, leads, rentals, and payments compared to the same time period last year. We looked at month-over-month and year-over-year trends to measure the impact of social distancing on our… Read more »
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FOR IMMEDIATE RELEASE: Naperville, IL April 30th, 2020 – CallPotential is delighted to announce its sponsorship of the 2020 Self Storage Hawaii unConference. The conference will take place October 18-24 on the Big Island of Hawaii at the Waikoloa Beach… Read more »
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Additional Resources: “Office Closure” Sign CDC Recommendations SSA Disaster Readiness Resources: Price Increase Restrictions Disaster Readiness Articles Emergency Preparedness Manual
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