Category Archives: Industry News

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CallPotential Reveals New Brand Identity CallPotential Reveals New Brand Identity
BlogCallPotential News
August 16, 2019

CallPotential Reveals New Brand Identity

FOR IMMEDIATE RELEASE: Naperville, IL August 17th, 2019 CallPotential, award-winning customer relationship management (CRM) and communications software developed for self-storage reveals a new brand identity intended to more clearly represent the company’s comprehensive offerings andRead More

CallPotential Claims “Best Call Center Services” Award for DIY Contact Center Second Year Running Via Inside Self Storage Best of Business Poll CallPotential Claims “Best Call Center Services” Award for DIY Contact Center Second Year Running Via Inside Self Storage Best of Business Poll
BlogCallPotential News
July 22, 2019

CallPotential Claims “Best Call Center Services” Award for DIY Contact Cente

FOR IMMEDIATE RELEASE: Naperville, IL July 22nd, 2019 – In a category typically reserved for third party call centers, operators once again voted for their own internal call centers powered by CallPotential’s Contact Center softwareRead More

Scott Worden joins CallPotential as Business Development Manager Scott Worden joins CallPotential as Business Development Manager
BlogCallPotential News
May 8, 2019

Scott Worden joins CallPotential as Business Development Manager

New Hire, Scott Worden, Represents CallPotential at the CSSA Napa Owner’s Conference FOR IMMEDIATE RELEASE: Chicago, IL Wednesday, May 8th, 2019 CallPotential, award-winning customer relationship management (CRM) and communications software developed for self-storage, is pleasedRead More

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What our Clients Say

  • We have seen a great improvement in the ability of our agents to really handle the customer experience.

    Tom Hayes, Safeguard Self Storage VP, appreciates the speed and efficiency with which CallPotential provides an improved customer experience.

    Tom Hayes has been with Safeguard Storage for approximately sixteen years, the last six of which he has spent managing Safeguard’s Atlanta Internal Call Center. His many years in the self-storage industry ha

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  • Ace Storage utilizes multiple CallPotential features for the greatest impact

    Ace Storage incorporates Lead Manager, Marketing Manager and Collection Manager to boost conversion rates, optimize ads and drive collections.

    Jim Whiteside, owner of Ace Storage, manages ten self storage properties throughout St. Louis, Illinois and Missouri. Ace Storage has counted on Collection Manager, Marketing Manager and Lead Manager for nearly four years

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  • Treasure Island Storage uses CallPotential to systematically increase revenue

    New York and New Jersey-based self storage company streamlines operations with Lead Manager, DIY Call Center, Collections Manager and Marketing Manager.

    James Coakley is the President of Operations for Treasure Island Storage, a family of self storage facilities throughout metro New York and upstate New Jersey. James originally found CallPotential out of a nee

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