Category Archives: Industry News

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Guardian Storage Deploys CallPotential Contact Center to Help Managers at 26 Locations Work From Home Guardian Storage Deploys CallPotential Contact Center to Help Managers at 26 Locations Work From Home
BlogCallPotential News

Guardian Storage Deploys CallPotential Contact Center to Help Managers at 26 Loc

Faced with a challenge to support operations during the COVID-19 Pandemic, Jeff Ley, Marketing and Development Analyst with Guardian Storage, quickly made the decision to support both his customers and his employees by deploying a workRead More

Fireside Chat: Operators Discuss Their COVID-19 Plans Fireside Chat: Operators Discuss Their COVID-19 Plans
BlogCallPotential News

Fireside Chat: Operators Discuss Their COVID-19 Plans

Additional Resources:  “Office Closure” Sign CDC Recommendations SSA Disaster Readiness Resources: Price Increase Restrictions Disaster Readiness Articles Emergency Preparedness Manual Read More

CallPotential Reveals New Brand Identity CallPotential Reveals New Brand Identity
BlogCallPotential News

CallPotential Reveals New Brand Identity

FOR IMMEDIATE RELEASE: Naperville, IL August 17th, 2019 CallPotential, award-winning customer relationship management (CRM) and communications software developed for self-storage reveals a new brand identity intended to more clearly represent the company’s comprehensive offerings andRead More

What our Clients Say

  • We have seen a great improvement in the ability of our agents to really handle the customer experience.

    Tom Hayes, Safeguard Self Storage VP, appreciates the speed and efficiency with which CallPotential provides an improved customer experience.

    Tom Hayes has been with Safeguard Storage for approximately sixteen years, the last six of which he has spent managing Safeguard’s Atlanta Internal Call Center. His many years in the self-storage industry ha

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  • Ace Storage utilizes multiple CallPotential features for the greatest impact

    Ace Storage incorporates Lead Manager, Marketing Manager and Collection Manager to boost conversion rates, optimize ads and drive collections.

    Jim Whiteside, owner of Ace Storage, manages ten self storage properties throughout St. Louis, Illinois and Missouri. Ace Storage has counted on Collection Manager, Marketing Manager and Lead Manager for nearly four years

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  • Treasure Island Storage uses CallPotential to systematically increase revenue

    New York and New Jersey-based self storage company streamlines operations with Lead Manager, DIY Call Center, Collections Manager and Marketing Manager.

    James Coakley is the President of Operations for Treasure Island Storage, a family of self storage facilities throughout metro New York and upstate New Jersey. James originally found CallPotential out of a nee

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