Category Archives: Industry News

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CallPotential and storEDGE Announce API Partnership that Unlocks Powerful Technology and Call Center Software Integration CallPotential and storEDGE Announce API Partnership that Unlocks Powerful Technology and Call Center Software Integration
BlogCallPotential News
August 29, 2018

CallPotential and storEDGE Announce API Partnership that Unlocks Powerful Techno

FOR IMMEDIATE RELEASE: Chicago, IL August 29th, 2018 CallPotential, an omni-channel communication platform and best-in-class CRM, announced their newest integration with storEDGE, a technology company that powers facility management software and marketing websites, among otherRead More

BlogCallPotential News
August 10, 2018

CallPotential Secures YLG Chairwoman, Holly Fiorello as New Director of Marketin

FOR IMMEDIATE RELEASE: Chicago, IL Friday, August 10th, 2018 CallPotential, award-winning CRM and communications software, announced that Holly Fiorello, the 2018 Self Storage Association (SSA) Young Leader’s Group (YLG) Chairwoman, has joined the company full-timeRead More

Omni-Channel Communication for Self Storage – Email Campaign Strategies via Customer Relationship Management Software Omni-Channel Communication for Self Storage – Email Campaign Strategies via Customer Relationship Management Software
BlogCallPotential News
August 8, 2018

Omni-Channel Communication for Self Storage – Email Campaign Strategies vi

Using an omni-channel CRM, like CallPotential, facilities send and receive emails through the same program and interface that sends text messages, website chats, social media messages, etc. Communication is no longer fragmented and siloed betweenRead More

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What our Clients Say

  • We have seen a great improvement in the ability of our agents to really handle the customer experience.

    Tom Hayes, Safeguard Self Storage VP, appreciates the speed and efficiency with which CallPotential provides an improved customer experience.

    Tom Hayes has been with Safeguard Storage for approximately sixteen years, the last six of which he has spent managing Safeguard’s Atlanta Internal Call Center. His many years in the self-storage industry ha

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  • Ace Storage utilizes multiple CallPotential features for the greatest impact

    Ace Storage incorporates Lead Manager, Marketing Manager and Collection Manager to boost conversion rates, optimize ads and drive collections.

    Jim Whiteside, owner of Ace Storage, manages ten self storage properties throughout St. Louis, Illinois and Missouri. Ace Storage has counted on Collection Manager, Marketing Manager and Lead Manager for nearly four years

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  • Treasure Island Storage uses CallPotential to systematically increase revenue

    New York and New Jersey-based self storage company streamlines operations with Lead Manager, DIY Call Center, Collections Manager and Marketing Manager.

    James Coakley is the President of Operations for Treasure Island Storage, a family of self storage facilities throughout metro New York and upstate New Jersey. James originally found CallPotential out of a nee

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