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Omni-Channel Communication for Self Storage Series: Developing a Communication S

Omni-Channel Communication for Self Storage Series: Developing a Communication Strategy Using Text Messaging Leading organizations are bridging the communication divide by implementing an omni-channel contact center strategy, which integrates Interactive Voice Response (IVR) systems, liveRead More

Next Door Storage Uses Technology to Enhance the Customer Experience

In our highly connected era, customers are looking to build a relationship with brands. Every interaction with your brand, from searching for you online, visiting your website and social media presence, to calling the facilityRead More

What our Clients Say

  • Tom Hayes, Safeguard Self Storage VP, appreciates the speed and efficiency with which CallPotential provides an improved customer experience.

    Tom Hayes has been with Safeguard Storage for approximately sixteen years, the last six of which he has spent managing Safeguard’s Atlanta Internal Call Center. His many years in the self-storage industry ha

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  • Ace Storage incorporates Lead Manager, Marketing Manager and Collection Manager to boost conversion rates, optimize ads and drive collections.

    Jim Whiteside, owner of Ace Storage, manages ten self storage properties throughout St. Louis, Illinois and Missouri. Ace Storage has counted on Collection Manager, Marketing Manager and Lead Manager for nearly four years

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  • New York and New Jersey-based self storage company streamlines operations with Lead Manager, DIY Call Center, Collections Manager and Marketing Manager.

    James Coakley is the President of Operations for Treasure Island Storage, a family of self storage facilities throughout metro New York and upstate New Jersey. James originally found CallPotential out of a nee

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