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CallPotential Secures 2020 “Best Call Center Services” for Contact Center Software Third Year Running

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CHICAGO, IL — CallPotential has released SmartKIOSK, a sleek, all-weather kiosk that is so intuitive customers can choose a unit, enter their information, make a payment and receive access in less than two minutes. This budget-friendly solution saves employee time… Read more »

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Storage lead management software releases 2015 statistics, anticipates successful 2016. CHICAGO, IL — CallPotential has released their 2015 results, boasting large numbers of lead management for storage industry clients. With more than 3.3 million points of contact made through phone… Read more »

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Festive Ideas

December 6, 2014 | Categories: Feed

This is the season of giving, the season of hope, and the season of decorations!   1. Decorate your storage facility: Put up lights, or New Years decorations. You don’t have to affiliate with any religion, you can just make… Read more »

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Performance Review

November 29, 2014 | Categories: Feed, Self Storage Tips

5 Tips for a Great Employee Evaluation In the self storage industry, having good employees is extremely important. Each tenant will come in contact with an employee, no matter what, whether they are calling, coming in to rent or paying their bill…. Read more »

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Marketing Ideas/Call Tracking

November 22, 2014 | Categories: Feed

Creative and interesting ways to market are everywhere. Summer is the perfect time to try something new– there are so many avenues you can take advantage of to get your name out there. Think outside of the storage box; here are some… Read more »

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Lead Management

November 15, 2014 | Categories: Feed

5 important things to keep in mind when dealing with leads   Leads are the backbone of the self-storage business. In order to fill your facilities with tenants, you have to sell your business. So what should you keep in… Read more »

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Joining an Association

November 8, 2014 | Categories: Feed

Everyone is looking to improve their business. One way to do so is to get involved. This is the classic argument: how much time you spend in your business vs how much time you spend on your business. Educating yourself… Read more »

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Improve your business in the last half of 2014

November 1, 2014 | Categories: Feed

4 Ways to Improve your Business We’re nearly done with 2014. So, time to reflect: How much time have you spent in your business as opposed to time spent on your business this year? How have you improved your business… Read more »

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How to Nail a Sales Call

October 25, 2014 | Categories: Feed

Phone skills are an extremely important part of the Self Storage industry. When a new potential customer calls in, what do you say? This could be your only chance to make the sale, every aspect is crucial. Here are some… Read more »

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How to Advertise to Everyone

October 18, 2014 | Categories: Feed

How to appeal to everyone There is a reason self storage is such a successful industry: everyone has a use for self storage. Everyone has things that they do not need 24 hours a day, 7 days a week for… Read more »

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Delinquent Tenants

October 12, 2014 | Categories: Feed

When it comes right down to it, the self-storage industry relies on rent. There is no profit without the trust that the tenant will pay their rent, each and every month. But as everyone in this industry knows, there are… Read more »

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Best Storage Finds of 2014

October 6, 2014 | Categories: Feed

As most people know, in the United States, delinquent tenants of self-storage facilities have a set amount of time to pay off their debt. If they fail to do so, the facility is allowed to auction off their locker to the highest… Read more »

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Alternative Uses for Storage Facilities

October 6, 2014 | Categories: Feed

Traditionally someone buys a storage facility locker to store things in temporarily, whether it’s holiday decorations or a boat, whatever they can’t or don’t want to keep in their house. A recent Storchat discussion on twitter got me interested in alternative uses… Read more »

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